The Hertz Corporation Director, Vehicle Remarketing in Bannockburn, Illinois
Our Director Vehicle Remarketing (MUST BE BASED AND WORK IN IL) will apply Product and Process Management tools to create and manage differentiated customer value at maximum margins in the remarketing process. Maximize operational efficiency and leverage Hertz processes to manage overall operation and performance of the Remarketing team. Manage all vendor relationships required to deliver the process.
Manage remarketing for all consignment and personal sales
Vendor Management to include selection, performance management, and strategy alignment
Optimize remarketing channel options and value
Own the FMV process for the organization
Champion new product introductions
Product experience working with Technology team
Monitor overall used vehicle market performance and communicate across business.
Support both the sales and customer service initiatives
Provide resale estimates and consultation to clients
Provide analysis of vendor network performance
Provide outstanding customer service to both internal and external clients
Manage by metrics: Create and Manage a dashboard of operational and market measures
Manage and improve the monthly auction scorecard process
Respond to requests for resale and residual values on new and used vehicles using guidebooks, auction sale results, and other resources
Supervise the follow-up with CARE™ cases
Other duties as assigned
Donlen, a Hertz company, is the fleet industry’s most customer-centric and technically-integrated provider of financing and fleet management solutions. Donlen develops innovative fleet management technology solutions and offers a proactive, hands-on approach to customer service. For more than 50 years, Donlen has empowered its customers to focus on their core business and drive continuous improvement in their fleet’s operational and financial performance. Headquartered in Bannockburn, Illinois, Donlen is a wholly owned subsidiary of Hertz Global Holdings. For more information about Donlen’s best-in-class fleet management solutions, visit www.donlen.com.
4 year college degree in business, finance, or related field required
Minimum of 8 years of fleet product experience required
5 years management experience required
Strong technology orientation required
Strong Industry knowledge required
Strong Customer Service skills required
Process Improvement orientation required
Excellent Presentation skills required
Microsoft Outlook, Excel, Word, and PowerPoint required
Ability to deliver both written and oral presentations to all levels of the organization, clients, prospects and industry groups. Strong communication and facilitation skills.
Donlen is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Donlen is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Donlen is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Posted Date 3 months ago (7/13/2020 10:26 AM)
Job ID 192153
# Positions 1
Position Type Regular Full Time