The Hertz Corporation Seasonal Associate (Summer) - Morgantown in Morgantown, West Virginia
The Seasonal Associate is an essential member of the Hertz Local Edition team. As a brand ambassador, the Seasonal Associate will gain marketable skills and learn about all aspects of management, customer service, and sale while facilitating the fastest, easiest, and most valued rental car experience for our Customers.
The key responsibilitiesandaccountabilities for the incumbent are to:
Supporting achievement of location sales and margin goals
Ensuring positive customer experience, making Hertz #1 in car rental company experience
Achieving individual sales goals and customer service goals
Growing sales utilizing business-to-business sales tactics
Upholding company standards by ensuring cars are presentable to customers
Clean and service facilities/vehicles to ensure customer satisfaction
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Ensure optimal operational efficiencies to provide customers the best rental car experience
Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
Assist customers with various post rental inquiries that involve the rental and billing process
Preferred enrolled college students with two years college credit completion.
Ability to work in a fast-paced environment with a variety of tasks.
Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
Previous customer service.
Strong time management and organizational skills are required
Computer literate and detailed orientated.
Must have a valid driver's license, be 20 years of age, with an acceptable driving record
Must be available to work 8AM-6PM M-F, Sat 8AM-1PM and holidays
Customer service resolution practices
Excellent communication techniques
Sales Management/Coaching ability
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.
Job ID 170979
# Positions 1
Category Customer Service
Position Type Hidden (2049)